YOU ARE ABOUT TO ENTER OUR PUPPY PAGE(S)
Take your time and look at their pictures. Sometimes our pages do not come up - click the refresh button on your computer - we have lots of pictures.
If you have questions, we are here to answer them. You can call me (Mary Ann) at 417-926-6306 or the cell phone - 417-259-4136. You can also send an email: maryann@hearthsidefamilypets.net
~ It is good to ask questions, think through your decision about adopting a new puppy . . . it is much like having a new baby in the house. We are here for you, to be as helpful as possible, but we want you to make sure before your baby gets there.
~ I have to say that 99.8% of our puppies already know how to use a doggy door. Basically, everyone knows how to use the doggy door, but I say that just in case . . . . :o)
They are so well socialized, they will bond very quickly, if not instantly with their new owner(s).
When you have made a decision:
~ A $150.00 deposit needs to be received within 24 hours, to keep your puppy reserved for you.
~ As you think about placing a deposit on a puppy, please keep in mind that all deposits are non-refundable.
The deposit is placed by you to reserve the puppy of your choice for you, and to keep others from
choosing that same puppy. Because there are often others wanting the same puppy, we must have a
deposit, to make sure we are not holding a puppy for someone, who is not as committed to the puppy,
as we are to them.
~ If by chance, you should change your mind, please remember that the deposit is compensation for lost
sales to others, that might have been interested in the same puppy.
~ Deposits / payments can be made by calling or emailing me, I will put a "buy now" button on the site,
under the slide shows of your puppy. Or, you can give me your debit/credit card info over the phone. This is the fastest and simplest way - the button or phone. You can send a money orders or cashier's checks by overnight mail - no worry or wonder about why it is not here yet that way. Another way is to do a direct deposit into our bank checking account from your bank. I will give you the account info, and you call your bank to have them do a transfer. Some banks charge for this, some don't.
We mentally place a 'sale pending' on the puppy for 24 hours, until we receive the deposit. If your 
funds do not arrive and another good home is interested in the same puppy, it is totally available
as far as we are concerned. We just have to be that way for our puppy's sake.
After receipt of deposit, the puppy will say "adopted" :0).
~ All balances must be paid before the puppy will be shipped to you. Typically, shipping cost is $250.00
for a puppy, on American Airlines.
~ We apologize for any inconvenience, but must consider our puppies first. These are our terms for the
purchase of one of our puppies. We hope you understand and are serious about the long-term
committment you are making.
~ If you have any questions, please e-mail us, and we will get back with you as quickly as we can. Phone
calls are always welcome.
417-926-6306 (home), 417-259-4136 (cell), 417-259-4237 (cell).
Our goal is to provide you with the most delightful puppy you can imagine .... a very loving, new family member.
Hearthside Cocker Spaniels are home grown and family raised with lots of TLC.
Of course health is very important,
and we want our puppies to be excellent representatives of the breed.
We are currently in the process of doing PRA genetic testing of our adults.
This is being done by taking DNA samples and sending to INGEN.
It is an expensive process - as we get results back, they will be posted on our adults pages.
We accept major credit/ debit cards - without any extra fees added on.
We use Authorize.Net as our payment gateway. They are the most secure on line company that we know of, and they do not charge as much as we were paying to PayPal - so, it just makes sense.
